Email Voucher Coupons. E-Voucher or Coupons shall be provided free of charge to the email address provided or to the customer in person at the point of purchase.
Voucher duration. E-Voucher Coupons are valid for a period of 730 days (2 years) from the date of purchase and cannot be redeemed after the expiry date.
Use of multiple vouchers. Multiple E-Voucher Coupons can be used per purchase.
Use of promotional codes. Promotional and discount codes can be used in conjunction with E-Voucher Coupons.
Postal vouchers. There are additional costs associated with provision of a postal voucher coupon, therefore, we do not post voucher coupons at this time.
Voucher redemption. E-Voucher Coupons can be redeemed at the point and time of purchase of any product at our online Web Store https://woodcraft-co.org or at a UK WoodCraft-Co collection point. E-Voucher Coupons can be used for part or full payment of any WoodCraft-Co product. If the product cost exceeds the amount of the E-Voucher Coupon, the balance must be paid in full by PayPal, Credit or Debit Card or Cash at the time and point of purchase.
Cancellation and Refunds. E-Voucher Coupons are non-refundable other than within the 14 day cancellation or cooling-off period. No change or credit is given in the event that the E-Voucher Coupon value exceeds the total cost of the goods (for example: where a £100 voucher coupon is used to purchase a £95 product – then £5 will remain on the voucher coupon until the voucher coupon is used to purchase other product(s) thereby exhausting the remaining balance, or alternatively the voucher coupon expires).
Product availability. WoodCraft-Co does not guarantee that products will be available to the liking of the customer at the time the customer wishes to purchase any products. It is, therefore, recommended that the customer redeems an E-Voucher as soon as possible when the customer sees a likeable product to avoid disappointment.
Transfer. Vouchers are non-transferable and cannot be exchanged for cash.
Lost or stolen vouchers. WoodCraft-Co has discretion over whether or not a lost, stolen or destroyed E-Voucher will or will not be exchanged. In any case an E-Voucher will not be refunded.